Personal data protection

KONEO attaches great importance to the protection of your personal data.

This policy explains what information we collect, how it is used, and your rights under the General Data Protection Regulation (GDPR) and applicable French laws.

By using our site, booking an experience, or contacting us, you agree to the practices described below.

The data controller is:

KONEO

Address: 30 avenue Corentin Cariou, 75019 Paris

Contact email: contact@koneo-studio.fr

Legal representatives: Bruno FAURE & Vincent GRANDGENEVRE

3.1. Data provided directly by you

• Reservation information: last name, first name, email address, phone number, number of participants.

• Data for events on quotation: company information, specific requirements, customized requests.

• Messages sent via our contact forms.

• Data provided when creating an account (if applicable).

• Payment details (managed securely by our service provider).

3.2. Data collected automatically when you browse

• IP address (anonymized in some cases).

• Technical data: browser, device, pages viewed.

• Cookies necessary for the functioning of the site and analytical cookies (see specific section).

3.3. Data when using our physical services

• Some sessions (e.g., photo booths) generate photo files.

  These photos are not not stored by KONEOunless you explicitly request us to send, save, or provide an additional service.

We do not film or monitor your photo shoots, apart from normal security measures (legal video surveillance of the premises).

We use your data for:

4.1. Performance of the service

• Manage your bookings (Selfie Studio, events, professional slots).

• Manage your requests (bachelorette parties, professional photo shoots, gender reveal parties, team building events, etc.).

• Send you your confirmations, tickets, and practical information.

• Contact you if necessary before or after your visit.

4.2. Improving the experience

• Understanding how the site is used to improve content.

• Ensure proper technical functioning (essential cookies).

4.3. Communication

• Respond to your messages.

• Send you, if you agree, information about our new products or promotions.

We never sell your data.

Your data may only be shared with:

• Our technical service providers (booking, payment, emailing).

• Our internal teams and partners necessary for the realization of certain events (e.g., photographer if you choose this option).

• Legal authorities if required by law.

We never pass on your data to unauthorized third parties for commercial purposes.

We only keep your data for as long as necessary:

• Reservation details: 3 years after your last interaction.

• Billing information: 10 years (legal requirement).

• Messages received via form: 3 years.

• Photos from services: only if you have requested us to send them or an associated service (otherwise, they are not stored).

• Cookies: depending on their lifespan (see next section).

Our site uses:

• Functional cookies essential for the functioning of the website.

• Audience measurement cookies (such as Google Analytics, Matomo, etc.).

• Cookies related to reservations (to remember your time slot or shopping cart).

During your first visit, you can accept or decline non-essential cookies via our dedicated banner.

In accordance with the GDPR, you have:

• right right of access,

• the right to rectification,

• of the right to erasure,

• of right to object,

• of right of limitation,

• of right to portability,

• the right to define post-mortem directives.

To exercise these rights, contact us at:

📩 contact@koneo-studio.fr

We will respond within a maximum of one month.

We implement robust technical and organizational measures to protect your data against:

• the loss,

• unauthorized access,

• the modification,

• or disclosure.

Payments are fully secured via a PCI-DSS compliant service provider.

Photos taken in photo booths are never stored unless explicitly requested by the customer.

This policy may be updated at any time to reflect:

• a change in the law,

• a new feature of the site,

• or a change in our internal practices.

The most recent online version is authoritative.

For any questions regarding your personal data:

📩 contact@koneo-studio.fr

📍 Address: 30 avenue Corentin Cariou, 75019 Paris